Refund policy

We want every piece to be worn with confidence.
• Returns or exchanges are accepted within 10 days of delivery
• Items must be unworn, unaltered, and in their original packaging
• Custom or made-to-order pieces are final sale

Return shipping costs are the responsibility of the customer unless the item is faulty.

Each Nur by Falamank piece is handcrafted using 18k gold and carefully selected stones.
Natural variations are part of the character and uniqueness of fine jewelry.

For care instructions or repairs, please contact us — we are happy to assist.